Front Desk Agent

Quechan Indian Tribe Of Fort Yuma; Andrade (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Quechan Indian Tribe Of Fort Yuma is seeking a friendly, professional Front Desk Agent to join our casino hotel team. You will be the first point of contact for guests, registering and assigning rooms, issuing keys, and handling guest accounts to ensure smooth operations in a fast-paced, 24/7 environment.

Minimum HS diploma or GED, ability to work evenings/nights, and strong customer service skills are required. Tribal preference applies. Proficiency testing may be used.

Qualifications

• HS Diploma or GED required.
• Prior customer service/guest service experience preferred.
• Must be 18 years of age.
• Proficiency testing may apply.
• Tribal preference will be given to qualified applicants.

Responsibilities

• Register and assign rooms to guests and issue room keys.
• Transmit and receive messages and keep records of occupied rooms and guests' accounts.
• Make and confirm reservations and present statements to guests.
• Collect payments from departing guests.

Skills

Customer service

Education

High School Diploma or GED

Job description

We are hiring!We are seeking a friendly, professional, and detail-oriented Front Desk Agent to join our casino hotel team. The Front Desk Agent is the first point of contact for our guests and plays a key role in delivering exceptional guest service while ensuring smooth hotel operations in a fast-paced, 24/7 casino environment.Apply today!Under direct supervision of the Front Desk Supervisor, accommodate guests by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.HS Diploma or GED required/ equivalent required.Prior customer service/guest service required.Must be 18 years of age.Prior work experience in the hotel or related field preferred.Proficiency testing may apply.Tribal preference will be given to qualified applicants.