Front Desk & Admissions Assistant (Part-Time)

Art of Problem Solving; Santa Clara (CA); On-site; USD 33,000 - 34,000; Part time

Benefits offered by this job

Paid sick leave

Employee discounts on classes

401(k) retirement plan with company 14

Job summary

AoPS Academy in Santa Clara, CA is hiring a part-time Front Desk Associate to welcome students and families, answer calls and emails, and support campus operations. The role includes assisting with admissions, scheduling, inventory, and front desk duties during the afternoon/evening hours.

The ideal candidate communicates well, is organized and tech-savvy with Google Workspace, and can work both independently and with a team.

Qualifications

• Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred
• Strong organizational, prioritization, and computer skills (Apple and PC)
• Strong communication skills with de-escalation instincts

Responsibilities

• Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
• Manage and respond to customer inquiries both by phone and email
• Maintain multiple calendars, schedule meetings and ensure everything is up-to-date
• Use internal database to generate reports and lists
• Provide admissions assistance as needed with consultations, scheduling, and post-consultation follow-ups
• Organize and prepare classroom and office supplies
• Supervise students between classes
• Perform light cleaning duties; ensure lobby and front desk area are organized and presentable
• Participate in occasional outreach/in-reach opportunities
• Other duties as assigned

Skills

Customer service

Communication skills

Organizational skills

Google Workspace

CRM experience

Tools

CRM software

Google Workspace

Job description

AoPS Academy in Santa Clara, CA is hiring a part-time Front Desk Associate to welcome students and families, answer calls and emails, and support campus operations. The role includes assisting with admissions, scheduling, inventory, and front desk duties during the afternoon/evening hours.

The ideal candidate communicates well, is organized and tech-savvy with Google Workspace, and can work both independently and with a team.