Front Desk & Admissions Admin: Calm, Caring Support

Onsite; Cumberland Furnace (TN); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401K with match

Paid Time Off

Onsite Workshops

Employee Assistance Program

Résumé du poste

Onsite Wellness Group seeks an Administrative Support professional to be the friendly front line for our office. You will route calls, assist Admissions, and ensure smooth daily operations across departments while maintaining HIPAA and confidentiality standards.

The role requires a calm, caring tone, strong organization, and the ability to handle multiple tasks in a fast-paced environment. Some evenings or weekends may be needed; high school diploma required with college coursework a plus.

Qualifications

• Experience in a receptionist/front office/administrative support role (about a year helpful)
• Professional phone presence and calm, caring tone
• Strong organizational skills and ability to prioritize multiple tasks
• Proficient with everyday office technology including email, word processing, spreadsheets, and database entry
• Strong written and verbal communication and attention to detail
• Ability to work under pressure and meet deadlines in a fast-paced environment
• Willingness to work occasional evenings or weekends
• High school diploma required; some college coursework is a plus
• Cares about client well-being and maintains HIPAA/confidentiality standards

Responsabilités

• Greet callers and guests with a warm, professional tone and route them appropriately
• Manage registration paperwork: upload documents, send confirmations, verify referrals, follow up on outstanding items
• Support Admissions with database maintenance, registration coordination, and referral processes
• Handle daily mail, post office runs, and department communications
• Keep front office calm, clean, and ready for guests with stocked water and updated sign-in materials
• Provide administrative support across departments: schedule meetings, arrange conference calls, prepare correspondence, research, triage requests
• Collaborate with all departments to ensure timely, attentive client responses
• Support CARF accreditation efforts and uphold HIPAA confidentiality in all interactions
• Live out ANCHOR values to protect culture and emotional safety

Connaissances

Warmth & professionalism

Front office experience

Strong organizational skills

Attention to detail

Multitasking ability

Formation

High school diploma

Outils

Email

Word processing

Spreadsheets

Database entry

Description du poste

Onsite Wellness Group seeks an Administrative Support professional to be the friendly front line for our office. You will route calls, assist Admissions, and ensure smooth daily operations across departments while maintaining HIPAA and confidentiality standards.

The role requires a calm, caring tone, strong organization, and the ability to handle multiple tasks in a fast-paced environment. Some evenings or weekends may be needed; high school diploma required with college coursework a plus.