Front Desk Administrator Calm, Patient-Focused Support

The Blossoms; Rogers (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Insurance

PTO

Holiday Pay

Birthday Pay

Job summary

The Blossoms in Rogers, AR is seeking a Receptionist to start immediately. This full-time role involves clerical support for all disciplines, front desk operations, and assisting with accounts payable and purchasing.

The position requires professional, friendly demeanor and the ability to interact calmly with residents and families. Typical 12-hour shifts support the facility with telephone handling, errands, and reliable documentation of records.

Qualifications

• Must provide clerical support to the Administrator and respective disciplines
• Handle phones and facility errands
• Maintain personnel files and purchasing/payables

Responsibilities

• Attends all mandatory in-services by the employee's anniversary date
• Acts under the direction of the Administrator and as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Is aware of, and adheres to, Resident's Bill of Rights and Confidentiality of Resident Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non-judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning

Skills

Answering and Directing Phone calls

Professional

Friendly

Customer Focus

Job description

The Blossoms in Rogers, AR is seeking a Receptionist to start immediately. This full-time role involves clerical support for all disciplines, front desk operations, and assisting with accounts payable and purchasing.

The position requires professional, friendly demeanor and the ability to interact calmly with residents and families. Typical 12-hour shifts support the facility with telephone handling, errands, and reliable documentation of records.