Front Desk Administrator - Behavioral Health Facility (Contract)

Maryland; Chestertown (MD); On-site; USD 32,000 - 52,000; Full time

Job summary

The MDH - Kent County Health Department in Chestertown, MD is seeking a full-time contractual front desk administrative specialist for a 24-hour residential substance use/co-occurring disorder facility. You will be the first contact for clients, visitors, and vendors, manage the main switchboard, and handle mail delivery.

Primary duties include admissions/discharges support, and ensuring accurate records while maintaining courteous customer service in a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• One year of secretarial/clerical experience with typing duties.
• Experience in a healthcare or residential care setting is preferred.

Responsibilities

• Provide front desk administrative support for a 24-hour facility.
• Answer multi-line phone system, greet visitors, and manage facility access.
• Handle mail and package delivery and support admissions/discharges.

Skills

Front desk / customer service

Multiline phone systems

Greeting visitors

Typing speed 40 wpm

Education

High school diploma or equivalent

Tools

Electronic health records (EHR)

Job description

The MDH - Kent County Health Department in Chestertown, MD is seeking a full-time contractual front desk administrative specialist for a 24-hour residential substance use/co-occurring disorder facility. You will be the first contact for clients, visitors, and vendors, manage the main switchboard, and handle mail delivery.

Primary duties include admissions/discharges support, and ensuring accurate records while maintaining courteous customer service in a healthcare setting.