OFFICE SECRETARY I (Full-Time Contractual)

Maryland; Chestertown (MD); On-site; USD 32,000 - 52,000; Full time

Job summary

The MDH - Kent County Health Department in Chestertown, MD is seeking a full-time contractual front desk administrative specialist for a 24-hour residential substance use/co-occurring disorder facility. You will be the first contact for clients, visitors, and vendors, manage the main switchboard, and handle mail delivery.

Primary duties include admissions/discharges support, and ensuring accurate records while maintaining courteous customer service in a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• One year of secretarial/clerical experience with typing duties.
• Experience in a healthcare or residential care setting is preferred.

Responsibilities

• Provide front desk administrative support for a 24-hour facility.
• Answer multi-line phone system, greet visitors, and manage facility access.
• Handle mail and package delivery and support admissions/discharges.

Skills

Front desk / customer service

Multiline phone systems

Greeting visitors

Typing speed 40 wpm

Education

High school diploma or equivalent

Tools

Electronic health records (EHR)

Job description

GRADE

ASTD8

LOCATION OF POSITION

MDH - Kent County Health Department
300 Scheeler Road
Chestertown, MD 21620

Main Purpose of Job

This full-time contractual position is responsible for providing essential front desk administrative duties for a 24 hour residential substance use/co-occurring disorder facility. This position is usually the first point of contact for clients, visitors and vendors. Additionally, this position handles the main switch board and entry into the facility. Mail and package delivery for staff and clients comes through this office. This position supports functions for admissions and discharges from the program.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year performing secretarial or clerical work involving typing duties.
Notes:
1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services Specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Experience working in a healthcare, behavioral health, substance use disorder treatment or residential care environment
• Experience utilizing electronic health records systems to enter, maintain and retrieve client or patient information
• Experience performing front desk reception duties, including answering multi-line phone systems, greeting visitors, managing facility access, and providing customer service to diverse populations

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.�Therefore, it is essential that you provide complete and accurate information on your application.�Please report all related education, experience, dates and hours of work.�Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).�

Complete applications must be submitted by the closing date.�Information submitted after this date will not be added.�Incorrect application forms will not be accepted.�Resumes will not be accepted in lieu of a completed application.�Candidates may remain on the�certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on