Front Desk & Administrative Support Specialist

Achieva; Pittsburgh (Allegheny County); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan

Paid time off

Holiday pay

Job summary

The Front Desk Receptionist at Achieva serves as the first point of contact for employees, clients, and visitors, greeting with a friendly, professional demeanor. The role reports to the Administrative Services Manager and supports various clerical tasks to ensure smooth daily operations at the Pittsburgh site.

Responsibilities include answering calls, routing inquiries, handling mail, distributing badges, and assisting colleagues with administrative tasks while maintaining confidentiality and

Qualifications

• Six months or more of office-related/receptionist experience.
• Excellent interpersonal and customer service skills.

Responsibilities

• Greet clients and visitors with a positive, helpful attitude and assist clients in finding their way around the office.
• Answer phones in a professional manner and route calls as necessary.
• Sort and distribute mail, check faxes, and distribute them as needed.
• Operate front desk security equipment, including the visitor access/bell system and other security equipment as applicable.
• Help maintain workplace security by issuing, checking, and collecting badges as necessary.
• Assist colleagues with administrative tasks.
• Assign and remove access to employee badges.
• Mail cards to employees for employment anniversaries and birthdays.
• Apply recognition awards to employee accounts.
• Order copy paper and coffee supplies.
• Serve as the backup for taking photographs of new employees and creating and issuing employee identification badges.
• Maintain confidentiality and exercise discretion when handling sensitive information, visitors, employees, and security-related matters.

Skills

Interpersonal skills

Customer service

Job description

The Front Desk Receptionist at Achieva serves as the first point of contact for employees, clients, and visitors, greeting with a friendly, professional demeanor. The role reports to the Administrative Services Manager and supports various clerical tasks to ensure smooth daily operations at the Pittsburgh site.

Responsibilities include answering calls, routing inquiries, handling mail, distributing badges, and assisting colleagues with administrative tasks while maintaining confidentiality and