Front Desk & Office Support Specialist

A Second Chance, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

A Second Chance, Inc. is seeking a Receptionist for the Pittsburgh Corporate Office. The role focuses on delivering professional, friendly front-desk support, handling calls, visitors, and administrative tasks to keep operations running smoothly.

Responsibilities include greeting guests, routing inquiries, managing mail and documents, and assisting with clerical duties while upholding confidentiality and company policies.

Qualifications

• Requires High School Diploma or equivalent and at least 3 years of secretarial experience.
• Preferred: Associate degree in Business or related field.
• One year of office experience minimum.

Responsibilities

• Serve as primary contact for Pittsburgh Corporate Office front desk.
• Answer, screen, and route calls; take messages and direct urgent matters.
• Greet visitors and direct them to staff or meeting locations.
• Manage visitor sign-in and building access per protocols.
• Handle mail, deliveries, faxes, and documents; maintain records.

Skills

Communication skills

MS Office proficiency

Typing speed 55 wpm

Leadership abilities

Multitasking

Attention to detail

Customer service

Confidentiality

Records management

Education

High School Diploma

Associates Degree preferred

Tools

Outlook

Word

Excel

Publisher

PowerPoint

Job description

A Second Chance, Inc. is seeking a Receptionist for the Pittsburgh Corporate Office. The role focuses on delivering professional, friendly front-desk support, handling calls, visitors, and administrative tasks to keep operations running smoothly.

Responsibilities include greeting guests, routing inquiries, managing mail and documents, and assisting with clerical duties while upholding confidentiality and company policies.