Front Desk & Administrative Support Specialist

Catholic Charities Boston; Lynn (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Catholic Charities Boston is seeking an Administrative Assistant to handle front desk duties, greet visitors, answer phones, and provide clerical support to program administrators. The role involves managing sign-in/out logs, coordinating OST student transportation, and handling mail and files.

The position requires good interpersonal and communication skills, proficiency with Microsoft Office and Outlook, and the ability to multi-task in a busy community program setting.

Qualifications

• High School Diploma is required.
• Experience in an office environment with the general public is preferred.
• Competent typing and computer skills using Microsoft Office Suite and Outlook.
• Strong written and verbal communication skills with diverse levels of people.
• Strong interpersonal skills with polite and professional presentation.
• Highly organized, detail-oriented, and possess keen attention to detail and problem-solving skills.
• Ability to multi-task effectively.

Responsibilities

• Perform administrative duties.
• Greet and direct clients and visitors.
• Answer and direct phone calls in a pleasant and timely manner.
• Manage the arrival and dismissal procedures of the OST students, including calling groups for buses and keeping track of bus routes.
• Accept package and mail deliveries.
• Maintain and organize files, community center contact information, documents and data base systems.
• Assist staff during emergency evacuation of the building (may include lifting and assisting children up to 50 pounds).
• Work in a community program and office environment with daily use of office equipment.
• Extended periods of sitting, standing and lifting.
• Attend internal and external meetings and trainings as required.
• Other responsibilities as assigned.

Skills

Typing

MS Office

Communication skills

Interpersonal skills

Organizational skills

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office Suite

Outlook

Job description

Catholic Charities Boston is seeking an Administrative Assistant to handle front desk duties, greet visitors, answer phones, and provide clerical support to program administrators. The role involves managing sign-in/out logs, coordinating OST student transportation, and handling mail and files.

The position requires good interpersonal and communication skills, proficiency with Microsoft Office and Outlook, and the ability to multi-task in a busy community program setting.