Agricultural Customer Support Specialist

NEW Cooperative Inc.; Gruver (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

NEW Cooperative Inc. is seeking a Customer Service Associate to promote sales and service across our farm supply locations.

You will deliver fast, courteous assistance, gather accurate information, and direct inquiries to the right staff. Responsibilities include maintaining a neat office, weighing grain, assisting in settlements, communicating with customers about prices and trends, and supporting location operations during busy seasons.

Qualifications

• High school diploma or GED required with 1–3 months of related experience.
• Must be licensed and insurable to drive.
• Excellent customer service and communication skills.
• Ability to read and interpret documents such as safety rules and manuals.
• Seasonal farm supply industry with in-season time commitment.

Responsibilities

• Provide fast, courteous service and handle customer inquiries.
• Maintain office and equipment in neat condition and ensure items are delivered and charged timely.
• Weigh grain and assist in settlements; stay informed about commodity prices and trends.
• Communicate with customers and colleagues to resolve questions and problems.
• Attend product updates and training sessions as required by supervisor.

Skills

Customer service

Communication

Team collaboration

Education

High school diploma or GED

Job description

NEW Cooperative Inc. is seeking a Customer Service Associate to promote sales and service across our farm supply locations.

You will deliver fast, courteous assistance, gather accurate information, and direct inquiries to the right staff. Responsibilities include maintaining a neat office, weighing grain, assisting in settlements, communicating with customers about prices and trends, and supporting location operations during busy seasons.