Front Desk & Administrative Support Specialist

Community Action Agency of South Alabama; Daphne (AL); On-site; USD 19,000 - 28,000; Full time

Job summary

The Office Assistant (Front Desk) at Community Action Agency of South Alabama serves as the first point of contact for the organization and is responsible for creating a professional, welcoming and efficient front-office environment. This role manages reception, provides administrative support, and ensures accurate routing of visitors, calls, and information.

The position requires strong customer service skills, confidentiality, attention to detail, and the ability to manage multiple tasks in a

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office equipment.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and professionalism in a busy environment.

Responsibilities

• Greet and assist visitors courteously and professionally.
• Answer and route calls; take accurate messages with follow-up.
• Maintain a welcoming, organized reception area and issue visitor badges.
• Perform clerical duties: filing, copying, scanning, data entry.
• Maintain logs (visitor, call, appointment) and reorder supplies.

Skills

Microsoft Office proficiency

Verbal communication

Written communication

Professionalism

Confidentiality

Multitasking

Education

High school diploma or GED

Tools

Multi-line phone systems

General office equipment

Job description

The Office Assistant (Front Desk) at Community Action Agency of South Alabama serves as the first point of contact for the organization and is responsible for creating a professional, welcoming and efficient front-office environment. This role manages reception, provides administrative support, and ensures accurate routing of visitors, calls, and information.

The position requires strong customer service skills, confidentiality, attention to detail, and the ability to manage multiple tasks in a