Front Desk & Administrative Support Clerk

zenithamerican; Wallingford (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off (PTO)

Career growth opportunities

Job summary

Zenith American Solutions in Wallingford, CT is seeking an Office Support Clerk to provide clerical support in an assigned office in accordance with Company Guidelines, client needs, and regulatory requirements.

The role involves answering calls, greeting visitors, coordinating appointments, and handling basic inquiries about benefit plans while maintaining a professional lobby. It requires organizational skills and basic MS Word/Excel proficiency.

Qualifications

• Six months of experience working in an office environment.
• Solid organization skills with strong detail orientation.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Strong work ethic and the ability to work effectively in a team environment.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Ability to follow standard operating procedures.
• Basic PC skills, including MS Word and Excel.

Responsibilities

• Answers incoming telephone calls; routes call to appropriate staff member; documents and distributes messages accordingly.
• Greets visitors to the reception area and directs to appropriate staff; coordinates appointments as necessary.
• Responds to basic inquiries from participants, beneficiaries, and union representatives regarding benefit plans.
• Maintains lobby and reception area in an organized and professional manner.
• Performs clerical duties such as filing, preparing documents, photocopying, scanning, faxing, collating, or performing data entry as needed.
• May assist mail handling depending on location needs.
• Performs other duties as assigned.

Skills

Office experience

Excellent communication

MS Word & Excel basics

Team player

Education

High School Diploma or Equivalent

Job description

Zenith American Solutions in Wallingford, CT is seeking an Office Support Clerk to provide clerical support in an assigned office in accordance with Company Guidelines, client needs, and regulatory requirements.

The role involves answering calls, greeting visitors, coordinating appointments, and handling basic inquiries about benefit plans while maintaining a professional lobby. It requires organizational skills and basic MS Word/Excel proficiency.