Reception & Office Support Clerk (Data Entry)

Zenith American Solutions; Wallingford (CT); On-site; USD 34,000 - 42,000; Full time

Job summary

Zenith American Solutions is seeking an Office Support Clerk to provide clerical support in the assigned office in alignment with company guidelines, client needs, and regulatory requirements.

The role involves greeting visitors, answering calls, handling basic inquiries about benefit plans, maintaining an orderly lobby, and performing standard clerical tasks while ensuring discretion with confidential information.

Qualifications

• High school diploma or equivalent.
• Six months of experience in an office environment.
• Solid organization skills with strong detail orientation.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Strong work ethic and the ability to work effectively in a team environment.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Ability to follow standard operating procedures.
• Basic PC skills, including MS Word and Excel.
• Able to handle confidential matters with discretion.

Responsibilities

• Answer incoming telephone calls and route to the appropriate staff; document and distribute messages.
• Greet visitors at reception and coordinate appointments as needed.
• Respond to basic inquiries from participants, beneficiaries, and union representatives regarding benefit plans.
• Maintain lobby and reception area in an organized, professional manner.
• Perform clerical duties such as filing, preparing documents, photocopying, scanning, faxing, and data entry.
• Assist with mail handling as needed.
• Perform other duties as assigned.

Skills

Organization skills

Detail orientation

Communication

Teamwork

Discretion

Adaptability

Strong work ethic

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Zenith American Solutions is seeking an Office Support Clerk to provide clerical support in the assigned office in alignment with company guidelines, client needs, and regulatory requirements.

The role involves greeting visitors, answering calls, handling basic inquiries about benefit plans, maintaining an orderly lobby, and performing standard clerical tasks while ensuring discretion with confidential information.