Front Desk & Administrative Specialist

Harmony Foundation, Inc.; Estes Park (CO); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision benefits

Paid time off

401(k) with company matching

Paid education days

Descripción de la vacante

Harmony Recovery is seeking an Administrative Services Team Member to provide welcoming front desk support, accurate scheduling, and confidential client handling at our Estes Park campus. You will answer multi-line calls, route inquiries, process mail and packages, and assist staff with office operations in a fast-paced behavioral health environment.

Requirements include a high school diploma or GED, proficiency with Microsoft Word/Excel, strong organization, and a commitment to privacy and

Formación

• High school diploma or GED equivalent.
• Two years of experience in an office, administrative, healthcare, or behavioral health setting preferred.
• Proficiency with Microsoft Word, Excel, email, and calendar systems.
• Strong organization, attention to detail, sound judgment, and the ability to prioritize competing demands.
• Clear and professional written and verbal communication skills.
• Ability to work independently and collaboratively while following instructions and expanding job knowledge.
• Commitment to confidentiality, reliability, and Harmony Recovery’s mission and values.
• Valid Colorado driver’s license and an acceptable motor vehicle record when driving a Harmony vehicle or conducting Harmony business.
• If in recovery from a substance use disorder, one year of continuous sobriety is required.

Responsabilidades

• Welcome clients, visitors, and staff and provide a positive, professional first impression.
• Answer incoming calls across multiple lines and route inquiries to the appropriate team member or department.
• Support clients and families by directing questions to the appropriate staff member.
• Coordinate phone reservations for Harmony functions and communicate details accurately.
• Receive and distribute mail, packages, voicemail, email, and other correspondence.
• Help maintain campus security by ensuring visitors complete required logs and confidentiality acknowledgements.
• Prepare and maintain client charts, binders, forms, office supplies, and materials in common areas.
• Manage daily outgoing mail and packages, including postage and metering.
• Accurately count and maintain funds in the cash drawer and register.
• Stock and sell merchandise in the Harmony store.
• Maintain a clean, organized, and continuously staffed front desk and reception area.
• Support opening and closing procedures, office equipment, name badges, shredding, supply replenishment, and special projects.
• Provide clerical support to departments as needs arise and contribute to a collaborative team environment.
• Protect confidential information and follow HIPAA, HITECH, 42 CFR Part 2, and all organizational policies and procedures.

Conocimientos

Microsoft Word

Microsoft Excel

Calendar systems

Organization

Communication skills

Confidentiality

Team collaboration

Educación

High school diploma or GED

Descripción del empleo

Harmony Recovery is seeking an Administrative Services Team Member to provide welcoming front desk support, accurate scheduling, and confidential client handling at our Estes Park campus. You will answer multi-line calls, route inquiries, process mail and packages, and assist staff with office operations in a fast-paced behavioral health environment.

Requirements include a high school diploma or GED, proficiency with Microsoft Word/Excel, strong organization, and a commitment to privacy and