Front Desk Admin Specialist - Behavioral Health Support

Harmony Foundation, Inc.; Town of Harmony (NY); Presencial; USD 28.000 - 33.000; Tempo integral

Resumo da vaga

Harmony Recovery is seeking an Administrative Services Team Member in Estes Park, Colorado, to provide front-desk and office support in a fast-paced recovery environment. This role protects client privacy while ensuring daily operations run smoothly and staff stay responsive.

You will welcome clients and staff, handle multi-line calls, route inquiries, manage mail and supply inventories, and support departments with clerical tasks. HIPAA compliance is essential.

Qualificações

• High school diploma or GED required.
• Two years of experience in an office, administrative, healthcare, or behavioral health setting preferred.
• Proficiency with Microsoft Word, Excel, email, and calendar systems.
• Strong organization, attention to detail, and ability to prioritize competing demands.
• Clear and professional written and verbal communication.
• Commitment to confidentiality and HIPAA/HITECH compliance.

Responsabilidades

• Welcome clients, visitors, and staff and provide a positive, professional first impression.
• Answer incoming calls across multiple lines and route inquiries to the appropriate team member.
• Support clients and families by directing questions to the appropriate staff member.
• Coordinate phone reservations for Harmony functions and communicate details accurately.
• Receive and distribute mail, packages, voicemail, email, and other correspondence.
• Maintain front desk security logs and confidentiality acknowledgements.
• Prepare and maintain client charts, binders, forms, and office supplies in common areas.
• Manage daily outgoing mail and packages, including postage and metering.
• Count and maintain funds in the cash drawer and register.
• Stock and sell merchandise in the Harmony store.
• Keep front desk and reception area clean, organized, and staffed.
• Support opening/closing procedures, office equipment, name badges, shredding, and supply replenishment.
• Provide clerical support to departments and contribute to a collaborative team.
• Protect confidential information and follow HIPAA, HITECH, 42 CFR Part 2, and organizational policies.

Conhecimentos

MS Word

MS Excel

Email

Calendar systems

Formação

High school diploma or GED

Ferramentas

Microsoft Word

Microsoft Excel

Email

Calendar systems

Descrição da vaga

Harmony Recovery is seeking an Administrative Services Team Member in Estes Park, Colorado, to provide front-desk and office support in a fast-paced recovery environment. This role protects client privacy while ensuring daily operations run smoothly and staff stay responsive.

You will welcome clients and staff, handle multi-line calls, route inquiries, manage mail and supply inventories, and support departments with clerical tasks. HIPAA compliance is essential.