Front Desk & Administrative Concierge

Sault Ste. Marie Tribe of Chippewa Indians; Sault Ste. Marie (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Receptionist, under the direction of the Administrative Manager, provides receptionist services; operates the central switchboard and serves as the first point of contact for the Tribal Administration Building. Responsibilities include greeting the public, routing calls, handling mail, and performing clerical tasks to support Administration Departments.

Strong customer service, confidentiality, and professional communication are essential.

Qualifications

• Must have at least 1 year of office experience.
• Ability to greet the public professionally.
• Strong written and spoken English.
• Ability to multitask and prioritize assignments.

Responsibilities

• Operates central switchboard for the Tribal Administration building and routes callers and announces visitors.
• Greet the public promptly in a warm, service-oriented manner and uphold the Tribe’s standards for customer contact.
• Provides front counter assistance and handles inquiries with courtesy and accuracy.
• Processes incoming and outgoing mail, logs and distributes mail, and handles bulk mailings.
• Performs clerical tasks such as filing, typing and preparing forms; supports other departments with copying and assembly.
• Operates office machines (fax, copier, calculator) and maintains equipment and supplies.
• Adheres to safety rules and supports compliance, monitoring, reporting and oversight over grants.

Skills

Customer service

Telephone switchboard

Typing

Office software

Education

High School Diploma or equivalent

Tools

Copier

Fax machine

Calculator

Computer terminal

Job description

The Receptionist, under the direction of the Administrative Manager, provides receptionist services; operates the central switchboard and serves as the first point of contact for the Tribal Administration Building. Responsibilities include greeting the public, routing calls, handling mail, and performing clerical tasks to support Administration Departments.

Strong customer service, confidentiality, and professional communication are essential.