Receptionist

Broadmead, Inc.; Columbia (MD); On-site; USD 19,000 - 28,000; Part time

Job summary

Broadmead, Inc. in Columbia, MD is seeking a Concierge to greet visitors, answer and transfer calls, provide information and assist residents, staff, guests, and vendors.

You will handle payments, reservations, mail, and maintain supplies, work with PM Works for work orders, and coordinate maintenance with vendors.

Responsibilities

• Opens and closes the front desk and secures files, keys, and equipment.
• Answers and transfers all incoming calls, greeting residents, staff, guests, and vendors.
• Records payments, reservations, appointments, staff and resident directories, and work orders in PM Works.
• Routes mail and distributes USPS and courier mail and parcels.
• Interprets and relays messages promptly to the appropriate parties.
• Coordinates vendor maintenance for front desk equipment and software.
• Maintains inventory and orders office supplies for the front desk.

Job description

STATUS: Non-Exempt, hourly, part-time, less than 30 hours

GENERAL SUMMARY:

The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

PRINCIPAL DUTIES

Primary Job Duties:

• -Opens and closes the reception desk and properly secures all files, keys and equipment in the office area.
• -Answer and transfer all incoming calls, greeting, providing information, directions and other appropriate assistance to residents, staff, guests, and vendors.
• -Accepts and records, as directed, payments, guest room reservations, appointments, cancellations, staff and resident directories, work orders through PM Works and maintains lists (ex: RSCN).
• -Routes incoming and outgoing mail to appropriate parties; sorts and distributes USPS and courier mail and parcels in a timely manner.
• -Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
• -Responsible for contacting the appropriate vendor for routine and emergency maintenance of all front desk equipment, including fax/copier, postage machine, computers and software needed for the successful operation of the front desk.
• -Maintains inventory and orders all office supplies required for the front desk.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.