Front Desk & Administration Specialist

InnovAge Holding Corp.; Loveland (CO); On-site; USD 25,000 - 28,000; Full time

Job summary

InnovAge Holding Corp. is seeking a Receptionist to greet visitors, answer phones, and provide clerical support at the InnovAge facility. The role emphasizes courteous service, visitor sign-in, and secure access management, with essential attendance on-site.

Key duties include answering calls, routing messages, maintaining a tidy reception area, paging staff as needed, and responding to emergencies. High school diploma or GED and experience with multiline phones are required; bilingual Spanish

Qualifications

• High School diploma or GED.
• Experience answering inbound phone calls and knowledge of multiline phone systems.
• Experience with standard office procedures including filing, record keeping and the use of standard office equipment such as personal computers, copiers and fax machines.

Responsibilities

• Receives visitors and employees with a courteous attitude and disposition and assists individuals needing services or directions to offices.
• Maintains sign in sheets and issues visitor badges to ensure facility security.
• Answers all incoming calls and routes to appropriate departments, takes messages and responds as needed.
• Maintains an orderly reception area to support InnovAge image.
• Pages staff via paging system and uses established procedures.
• Responds to emergency calls according to established procedures in a courteous and helpful manner.

Skills

Phone etiquette

Multiline phone systems

Customer service

Bilingual Spanish

Education

High School diploma or GED

Tools

Copiers

Printers

Fax machines

Office equipment maintenance

Job description

InnovAge Holding Corp. is seeking a Receptionist to greet visitors, answer phones, and provide clerical support at the InnovAge facility. The role emphasizes courteous service, visitor sign-in, and secure access management, with essential attendance on-site.

Key duties include answering calls, routing messages, maintaining a tidy reception area, paging staff as needed, and responding to emergencies. High school diploma or GED and experience with multiline phones are required; bilingual Spanish