Front Desk & Admin Support Specialist (Hybrid)

Teachers College, Columbia University; New York (NY); Hybrid; USD 34,000 - 49,000; Full time

Benefits offered by this job

Tuition remission

Hybrid work schedules

Medical/dental/vision insurance

Retirement program

Job summary

The Dean Hope Center for Educational and Psychological Services (DHCEPS) at Teachers College, Columbia University, is seeking a full‑time Secretary to provide administrative support and ensure the smooth operation of a fast‑paced, high‑traffic training and service center. DHCEPS serves as the in‑house training facility for graduate students in multiple programs.

Reporting to the Associate Director, the Secretary will be the first point of contact for clients, students, faculty, and visitors,

Qualifications

• High school diploma or equivalent.
• Two years of experience in a busy, high-traffic office.
• Proficiency in Microsoft Office or Google Suite.
• Excellent written, verbal, and interpersonal communication.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Provide front-desk support for clients, students, and visitors.
• Manage phone calls, emails, and mail distribution.
• Assist with scheduling appointments and room reservations.
• Maintain data and filing systems with the Associate Director.
• Support billing and weekly deposits.
• Assist with website updates and office communications.

Skills

Microsoft Office

Google Suite

Communication skills

Organizational skills

Education

High school diploma or equivalent

Associate’s degree or coursework in office administration

Tools

EHR

Job description

The Dean Hope Center for Educational and Psychological Services (DHCEPS) at Teachers College, Columbia University, is seeking a full‑time Secretary to provide administrative support and ensure the smooth operation of a fast‑paced, high‑traffic training and service center. DHCEPS serves as the in‑house training facility for graduate students in multiple programs.

Reporting to the Associate Director, the Secretary will be the first point of contact for clients, students, faculty, and visitors,