Casework Support Specialist – Disability Services

Health & Human Services; Greensboro (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

Health & Human Services in North Carolina is seeking an Administrative Specialist I to provide casework support to Rehabilitation Counselors in High Point, Guilford County. You will assist with caseloads, prepare documents, schedule activities, gather data, and liaise with community partners to help people with disabilities achieve eligibility and employment goals.

This position emphasizes strong communication, attention to detail, and the ability to work with diverse clients in a fast-paced

Qualifications

• High school diploma or GED and two years of related administrative experience.
• Equivalent combination of education and experience.
• Ability to communicate with individuals from diverse backgrounds.

Responsibilities

• Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation/independent living services.
• Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process.
• Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant.
• Monitor the consumer's progress throughout the service delivery process.
• Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed.
• Document service delivery and case progress in the case management system as required by agency policy.

Skills

Data entry

Document preparation

Scheduling

Filing

Customer service

Education

High school diploma or GED

Job description

Health & Human Services in North Carolina is seeking an Administrative Specialist I to provide casework support to Rehabilitation Counselors in High Point, Guilford County. You will assist with caseloads, prepare documents, schedule activities, gather data, and liaise with community partners to help people with disabilities achieve eligibility and employment goals.

This position emphasizes strong communication, attention to detail, and the ability to work with diverse clients in a fast-paced