Front Desk & Admin Support Specialist

Lutheran Senior Services; Springfield (IL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

PTO & PTO Sell-back

Retirement savings benefits with an ER

Education Financial Assistance

Employee Assistance Program (EAP)

Job summary

Lutheran Senior Services in Springfield, IL is seeking an Office Assistant to provide administrative and clerical support ensuring efficient department operation. The role supports EverTrue's mission of "Older Adults Living Life to the Fullest" with confidentiality and teamwork.

The responsibilities include typing, data entry, filing, mail handling, receptionist duties, scheduling, inventory management, and potential coordination of the volunteer program.

Qualifications

• 6 months of prior experience in a clerical, receptionist or customer service role.
• High school diploma or equivalent.
• Ability to provide customer service to internal and external customers.
• Ability to work under general oversight and as part of a team.
• Proficiency with Microsoft Office; good keyboard skills.

Responsibilities

• Types routine documents and correspondence; prepares, retrieves and enters data for reports and databases; sets up and maintains filing systems and other clerical tasks.
• Handles inquiries and incoming work requests; reviews files and records to answer requests for information.
• Provides customer service and acts as a receptionist, in addition to clerical tasks, by answering the telephone and greeting visitors, residents and guests. Provides information to both customers and team.
• Receives, sorts and distributes incoming mail. Prepares and sends outgoing mail and packages and arranges pick-up when needed. Photocopies, scans and faxes as needed.
• Organizes and schedules appointments and meetings and may schedule space and equipment.
• Monitors and orders inventory of office supplies. May troubleshoot equipment issues such as printers and arranges for service when needed.
• May hold the responsibility of coordinating their Community’s volunteer program in conjunction with a designated member of the EverTrue Volunteer and Community Engagement team, which may include determining volunteer needs, onboarding and orientation, record-keeping, evaluation and retention of the volunteers.

Skills

Customer service

Team player

Typing

Keyboard skills

Education

High school diploma

Tools

Microsoft Office

Job description

Lutheran Senior Services in Springfield, IL is seeking an Office Assistant to provide administrative and clerical support ensuring efficient department operation. The role supports EverTrue's mission of "Older Adults Living Life to the Fullest" with confidentiality and teamwork.

The responsibilities include typing, data entry, filing, mail handling, receptionist duties, scheduling, inventory management, and potential coordination of the volunteer program.