Front Desk & Admin Support: Customer-Focused Pro

Mega Force Staffing Group; Wilson (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Mega Force Staffing Group is seeking a friendly, organized Front Receptionist to be the first point of contact for clients and visitors. The role requires excellent customer service and communication, plus administrative support in a fast-paced office environment.

Responsibilities include greeting visitors, directing calls, handling mail, scheduling, and maintaining calendars while supporting real estate agents and staff. Maintain a professional appearance and confidentiality at all times.

Qualifications

• High school diploma or GED required.
• 6+ months experience in receptionist, administrative assistant, or customer service.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to maintain confidentiality and work independently.

Responsibilities

• Greet and welcome clients, visitors, and vendors professionally.
• Answer and direct incoming phone calls.
• Manage mail, packages, and deliveries.
• Schedule appointments and maintain office calendars.
• Assist with filing, scanning, copying, and organizing documents.
• Maintain reception and common areas in a clean and professional appearance.
• Provide administrative support to real estate agents and office staff.
• Respond to general customer inquiries and direct them to the appropriate team.
• Enter and update information accurately in office databases and software.
• Perform other clerical and administrative duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Confidentiality

Front desk experience

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Mega Force Staffing Group is seeking a friendly, organized Front Receptionist to be the first point of contact for clients and visitors. The role requires excellent customer service and communication, plus administrative support in a fast-paced office environment.

Responsibilities include greeting visitors, directing calls, handling mail, scheduling, and maintaining calendars while supporting real estate agents and staff. Maintain a professional appearance and confidentiality at all times.