Front Desk & Admin Support Coordinator

Park Bank; Madison (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO / Paid Holidays

401(k) Company Match

Wellness Reimbursement

Job summary

Park Bank is seeking an Administrative Support Coordinator to join our Corporate Headquarters. This in-person role serves as the first point of contact for visitors and supports Human Resources, Marketing, and Operations by handling a variety of administrative tasks with professionalism and discretion.

The ideal candidate thrives in a fast-paced environment, manages multiple priorities, and delivers exceptional support to internal and external stakeholders.

Qualifications

• Minimum of 1–3 years of administrative, office support, receptionist, customer service, or related experience.
• Strong customer service skills with a friendly, professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills with ability to manage schedules and multiple priorities.
• High attention to detail and accuracy.
• Ability to adapt to changing priorities and respond professionally.
• Proven ability to support internal and external stakeholders.
• Professional appearance reflecting Park Bank's values.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams).

Responsibilities

• Serve as the first point of contact for visitors, clients, and associates, creating a warm, professional experience.
• Answer and direct incoming calls via the bank's main line.
• Assist Human Resources with new hire orientation, recruiting, open enrollment, and recognition initiatives.
• Support Marketing by printing, proofreading, and distributing materials.
• Assist Operations and other departments with projects.
• Coordinate schedules, appointments, meetings, and admin tasks.
• Manage incoming mail and packages from USPS, UPS, etc.
• Maintain front desk petty cash and postage funds.
• Maintain visitor sign-in and building security procedures.
• Support cross-functional projects throughout the year.

Skills

Customer service

Communication

Organization

Attention to detail

Adaptability

Confidentiality

Professional demeanor

Education

High school diploma or equivalent

1–3 years administrative/office support experience

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Teams

Job description

Park Bank is seeking an Administrative Support Coordinator to join our Corporate Headquarters. This in-person role serves as the first point of contact for visitors and supports Human Resources, Marketing, and Operations by handling a variety of administrative tasks with professionalism and discretion.

The ideal candidate thrives in a fast-paced environment, manages multiple priorities, and delivers exceptional support to internal and external stakeholders.