Front Desk & Admin Specialist — Veteran Services

Disabled American Veterans; Canby Park Estates (DE); On-site; USD 35,000 - 50,000; Full time

Job summary

Disabled American Veterans is seeking an administrative professional to provide front desk and reception support at our Delaware location. You will greet visitors, answer calls, and route veteran inquiries while maintaining clerical tasks and basic correspondence.

The role requires a high school diploma, up to 7 years of experience, and solid skills in Microsoft Office. Strong communication, multitasking, and confidentiality are essential in supporting our offices and officers.

Qualifications

• High school diploma or equivalent required.
• 0–7 years of administrative or clerical experience.
• Basic proficiency in Microsoft Office (Word, Outlook, Excel).
• Strong communication and customer service skills.
• Ability to manage multiple tasks with attention to detail.
• Ability to maintain confidentiality.
• General knowledge of legal and/or medical terminology preferred.

Responsibilities

• Provide front desk and reception support, including greeting visitors and answering calls.
• Respond to general veteran inquiries and route complex matters appropriately.
• Prepare basic correspondence, reports, and forms.
• Maintain and organize physical and electronic files.
• Open, sort, and distribute incoming mail.
• Schedule appointments and maintain calendars as directed.
• Process membership payments and routine transactions.
• Operate standard office equipment (copiers, scanners, fax machines).
• Support National Service Officers with administrative tasks as assigned.
• Perform other duties as directed by supervisor.

Skills

Strong communication

Customer service

Multitasking

Confidentiality

Administrative support

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Disabled American Veterans is seeking an administrative professional to provide front desk and reception support at our Delaware location. You will greet visitors, answer calls, and route veteran inquiries while maintaining clerical tasks and basic correspondence.

The role requires a high school diploma, up to 7 years of experience, and solid skills in Microsoft Office. Strong communication, multitasking, and confidentiality are essential in supporting our offices and officers.