Front Desk & Admin Pro — Organized & Customer Focused

Disabled American Veterans; Wilmington (DE); On-site; USD 33,000 - 52,000; Full time

Job summary

Disabled American Veterans in Wilmington, DE seeks an Administrative Assistant to provide front desk support, greet visitors, and answer calls. The role involves handling general veteran inquiries, routing complex matters, preparing basic documents, and organizing files.

You will schedule appointments, process routine transactions, and support National Service Officers with admin tasks while maintaining confidentiality and attention to detail in a no-supervision environment.

Qualifications

• High school diploma or equivalent.
• 0–7 years of administrative or clerical experience.
• Basic proficiency in Microsoft Office (Word, Outlook, Excel).
• Strong communication and customer service skills.
• Ability to manage multiple tasks with attention to detail.
• Ability to maintain confidentiality.
• General knowledge of legal and/or medical terminology preferred.

Responsibilities

• Provide front desk and reception support, including greeting visitors and answering calls.
• Respond to general veteran inquiries and route complex matters appropriately.
• Prepare basic correspondence, reports, and forms.
• Maintain and organize physical and electronic files.
• Open, sort, and distribute incoming mail.
• Schedule appointments and maintain calendars as directed.
• Process membership payments and routine transactions.
• Operate standard office equipment (copiers, scanners, fax machines).
• Support National Service Officers with administrative tasks as assigned.
• Perform other duties as directed by supervisor.

Skills

Administrative experience

Strong communication

Customer service

Attention to detail

Confidentiality

Legal/medical terminology knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Disabled American Veterans in Wilmington, DE seeks an Administrative Assistant to provide front desk support, greet visitors, and answer calls. The role involves handling general veteran inquiries, routing complex matters, preparing basic documents, and organizing files.

You will schedule appointments, process routine transactions, and support National Service Officers with admin tasks while maintaining confidentiality and attention to detail in a no-supervision environment.