Medical Office Front Desk & Patient Care Coordinator

Valor Healthcare; Yreka (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Valor Healthcare is seeking a Medical Office Receptionist to support veterans in a clinic setting. You will handle front-desk duties, input patient data into EMR, manage appointments, and coordinate with the care team to ensure smooth operations.

The role emphasizes accurate data entry, strong customer service, and adherence to VA guidelines, with safety-sensitive responsibilities and a commitment to quality patient care.

Qualifications

• High school diploma or GED or equivalent.
• Strong customer service and organizational skills.
• 1 year of clinical or call center experience preferred.
• Must be credentialed and in good standing with the VA.
• English written and spoken proficiency required.

Responsibilities

• Assist with administrative support related to patient care.
• Input patient information into EMR (VISTA/CPRS) and verify reminders.
• Check patients in/out and schedule appointments.
• Answer phones and relay messages promptly.
• Support clinic compliance with OIG, JC, EOC, and lab requirements.
• Provide excellent customer service to veterans and staff.
• Participate in clinic outreach and enrollment initiatives.

Skills

Customer service

Data entry

English proficiency

Phone etiquette

Team collaboration

Education

High School Diploma/GED

Tools

EMR system

Job description

Valor Healthcare is seeking a Medical Office Receptionist to support veterans in a clinic setting. You will handle front-desk duties, input patient data into EMR, manage appointments, and coordinate with the care team to ensure smooth operations.

The role emphasizes accurate data entry, strong customer service, and adherence to VA guidelines, with safety-sensitive responsibilities and a commitment to quality patient care.