Public Safety Front Desk & Admin Assistant

Department of Public Safety; United States; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Insurance Coverage

Retirement Plan

Paid holidays

Job summary

The Department of Public Safety in Augusta, Maine is seeking a customer service oriented receptionist to join the front desk team. The role requires independent judgment in prioritizing tasks and handling routine inquiries in a structured environment.

Primary duties include greeting the public, routing calls, handling mail and deliveries, typing correspondence, maintaining files, and monitoring supplies. This position emphasizes accuracy, timely communication, and reliable data handling for

Qualifications

• Experience providing routine informational assistance to a diverse customer base.
• Ability to use independent judgment in prioritizing work within procedures.
• Basic computer and office skills are required.

Responsibilities

• Assist the public at the Department of Public Safety front desk.
• Explain, inform, and/or initiate calls on routine matters.
• Deliver mail to the internal DPS mail center and sort mail for units.
• Type routine business correspondence from drafts or source documents.
• Receive, sort, register, issue, monitor, and maintain informational materials.
• Organize and maintain computerized and/or manual files.
• Monitor and maintain inventory/supplies.
• Operate applicable specialized equipment after training.

Skills

Customer service skills

Basic administrative skills

Education

Experience in office/administrative support

Job description

The Department of Public Safety in Augusta, Maine is seeking a customer service oriented receptionist to join the front desk team. The role requires independent judgment in prioritizing tasks and handling routine inquiries in a structured environment.

Primary duties include greeting the public, routing calls, handling mail and deliveries, typing correspondence, maintaining files, and monitoring supplies. This position emphasizes accuracy, timely communication, and reliable data handling for