Front Desk/Admin - Gastonia

Dentistry of the Carolinas; Gastonia (NC); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive benefits package

Résumé du poste

Dentistry of the Carolinas in Gastonia is hiring a Front Desk Administrative Assistant. The ideal candidate is friendly, organized, and eager to learn, with preference for dental or orthodontic office experience but training is available.

You will manage a multi-line phone system, greet patients warmly, schedule appointments, update records, and provide excellent customer service in a fast-paced environment. HIPAA policies will be taught, and a professional appearance is expected.

Qualifications

• Strong customer service and communication skills.
• Ability to manage a busy, multi-line phone system and greet patients warmly.
• Attention to detail when scheduling appointments and updating patient records.
• Basic computer proficiency (Microsoft Office or similar).
• Comfort learning new software; experience with Open Dental or similar systems is a plus.
• Organized, proactive mindset and willingness to help wherever needed.
• Understanding of HIPAA privacy policies (training provided).

Responsabilités

• Greet patients warmly and manage a multi-line phone system.
• Schedule appointments and update patient records with accuracy.
• Provide excellent customer service in a fast-paced dental front desk environment.

Connaissances

Customer service

Communication

Phone system

Scheduling

HIPAA training

Formation

High school diploma

Outils

Microsoft Office

Open Dental

Description du poste

Front Desk Administrative Assistant – Gastonia

Dentistry of the Carolinas

Dentistry of the Carolinas

We're hiring a Front Desk Administrative Assistant to join our Gastonia team! This position is ideal for someone who is friendly, organized, and eager to learn. Prior dental or orthodontic office experience is preferred but not required - we're happy to train the right candidate who demonstrates professionalism, attention to detail, and a strong work ethic.

The ideal candidate thrives in a fast-paced environment, enjoys working with people, and takes pride in providing exceptional customer service. A positive attitude, reliability, and excellent communication skills are essential to success in this role.

To Be Successful In This Role, You Should Have

• Strong customer service and communication skills
• The ability to manage a busy, multi-line phone system and greet patients warmly
• Attention to detail when scheduling appointments and updating patient records
• Basic computer proficiency (Microsoft Office or similar)
• Comfort learning new software; experience with Open Dental or similar systems is a plus
• An organized, proactive mindset and willingness to help wherever needed
• Understanding of HIPAA privacy policies (training provided)

Qualifications:

• High school diploma or equivalent required
• Dental or orthodontic office experience required

Schedule & Benefits:

This is a full-time position, Monday–Thursday with select Fridays.

Compensation is based on experience, and a competitive benefits package is offered with employment.

Please Note

In alignment with our professional appearance policy, we do not allow visible body tattoos, facial piercings, or unnaturally colored hair (e.g., blue, pink, purple).

To learn more about our practice and culture, please visit: www.DentistryoftheCarolinas.com before interviewing.