Dental Front Desk Assistant

Friendly Dental Group; Forest Homes (NC); In loco; USD 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Employee discounts

Training & development

Competitive salary

Descrizione del lavoro

Friendly Dental Group in Charlotte, NC is seeking a friendly and dependable Front Desk Assistant to support front office operations and deliver an excellent patient experience.

You will welcome patients, manage scheduling, verify insurance, maintain accurate records, and collaborate with clinical and administrative teams to ensure smooth daily operations. This in-person role offers daytime hours, competitive pay, and benefits.

Competenze

• Minimum 1 year of dental front desk experience.
• Experience with scheduling, patient check-in/check-out, and front desk workflow.
• Knowledge of dental insurance, billing, and patient accounts preferred.
• Strong communication, customer service, and multitasking skills.
• Positive, professional, and team-oriented attitude.

Mansioni

• Welcome and assist patients in a friendly, professional manner
• Answer phone calls, respond to messages, and schedule appointments
• Support patient check-in/check-out and maintain accurate patient records
• Maintain accurate patient records and update systems as needed
• Assist with insurance verification, billing, collections, and account follow-up
• Ensure the front desk is clean, organized, and welcoming
• Deliver excellent customer service and resolve patient inquiries promptly
• Work closely with the clinical and administrative team to support patient care

Conoscenze

Dental front desk experience

Scheduling

Insurance knowledge

Communication skills

Team-oriented attitude

Descrizione del lavoro

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Paid holidays

Dental Front Desk Assistant - Charlotte, NC

Our established general dentistry group in Charlotte, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience.

What We're Looking For:

• Minimum 1 year of dental front desk experience
• Experience with scheduling, patient check-in/check-out, and front desk workflow
• Knowledge of dental insurance, billing, and patient accounts preferred
• Strong communication, customer service, and multitasking skills
• Positive, professional, and team-oriented attitude

What You'll Do:

• Welcome and assist patients in a friendly, professional manner
• Answer phone calls, respond to messages, and schedule appointments
• Support patient check-in/check-out and maintain accurate patient records
• Maintain accurate patient records and update systems as needed
• Assist with insurance verification, billing, collections, and account follow-up
• Ensure the front desk is clean, organized, and welcoming
• Deliver excellent customer service and resolve patient inquiries promptly
• Work closely with the clinical and administrative team to support patient care

What We Offer:

• Pay: $19-$23/hour, based on experience
• Benefits: medical, dental, vision and life insurance
• 401(k)
• Paid time off

Schedule:

• Monday through Friday
• Daytime hours
• 8-hour shifts
• In-person position