Dental Front Desk Pro – Gastonia, Full-Time & Benefits

Dentistry of the Carolinas; Gastonia (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Dentistry of the Carolinas in Gastonia is hiring a Front Desk Administrative Assistant. The ideal candidate is friendly, organized, and eager to learn, with preference for dental or orthodontic office experience but training is available.

You will manage a multi-line phone system, greet patients warmly, schedule appointments, update records, and provide excellent customer service in a fast-paced environment. HIPAA policies will be taught, and a professional appearance is expected.

Qualifications

• Strong customer service and communication skills.
• Ability to manage a busy, multi-line phone system and greet patients warmly.
• Attention to detail when scheduling appointments and updating patient records.
• Basic computer proficiency (Microsoft Office or similar).
• Comfort learning new software; experience with Open Dental or similar systems is a plus.
• Organized, proactive mindset and willingness to help wherever needed.
• Understanding of HIPAA privacy policies (training provided).

Responsibilities

• Greet patients warmly and manage a multi-line phone system.
• Schedule appointments and update patient records with accuracy.
• Provide excellent customer service in a fast-paced dental front desk environment.

Skills

Customer service

Communication

Phone system

Scheduling

HIPAA training

Education

High school diploma

Tools

Microsoft Office

Open Dental

Job description

Dentistry of the Carolinas in Gastonia is hiring a Front Desk Administrative Assistant. The ideal candidate is friendly, organized, and eager to learn, with preference for dental or orthodontic office experience but training is available.

You will manage a multi-line phone system, greet patients warmly, schedule appointments, update records, and provide excellent customer service in a fast-paced environment. HIPAA policies will be taught, and a professional appearance is expected.