Front Desk Admin & Customer Care Specialist

Tim Lane - State Farm Agent; Spokane Valley (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Free food & snacks

Health insurance

Paid time off

Job summary

Tim Lane State Farm is looking for a full-time, in-office Administrative Assistant/Customer Service Representative to join and support our Spokane Valley team. No insurance background required if you have strong administrative and customer service experience and excellent communication skills.

Hours are Monday–Friday, 8:30 AM–5:00 PM. We offer a friendly, collaborative office with opportunities for growth and training within Advanced business practices.

Qualifications

• Candidates must have administration experience.
• Detail oriented and organized with excellent writing, typing, verbal, note taking capabilities and multi-tasking.
• Strong computer skills including Excel, Outlook, Word and customer data systems.
• A very positive, friendly attitude that enjoys helping others.

Responsibilities

• Answering incoming office calls
• Scheduling appointments
• Processing insurance documentation
• Billing/late pay support
• Claims support
• Responding to current customer policy questions
• Support office team members/agents

Skills

Administrative experience

Customer service

Multi-tasking

Detail oriented

Verbal & written communication

Tools

Excel

Outlook

Word

CRM / data systems

Job description

Tim Lane State Farm is looking for a full-time, in-office Administrative Assistant/Customer Service Representative to join and support our Spokane Valley team. No insurance background required if you have strong administrative and customer service experience and excellent communication skills.

Hours are Monday–Friday, 8:30 AM–5:00 PM. We offer a friendly, collaborative office with opportunities for growth and training within Advanced business practices.