Front Desk & Customer Care Specialist – Insurance

State Farm; Edgewood (WA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

401k

Hourly pay plus commission/bonus

Health benefits

Paid time off (vacation and personal/s

Job summary

State Farm independent contractor agent in Edgewood, WA is seeking a team member who is customer-focused and outgoing. You will help clients understand insurance options and build relationships.

Responsibilities include lead development, appointment scheduling, handling payments, and ensuring the front desk is welcoming and organized. Full-time position with growth potential and benefits.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication.
• People-oriented with attention to detail.
• Proactive in problem solving and teamwork.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using a needs-based process.
• Develop leads, schedule appointments, identify needs, and market products.
• Handle billing with customers; manage payments and billing inquiries.
• Welcome customers and maintain a presentable front-of-house.

Skills

Interpersonal skills

Excellent communication

People-oriented

Detail oriented

Proactive problem solving

Willing to learn computer functions

Teamwork

Job description

State Farm independent contractor agent in Edgewood, WA is seeking a team member who is customer-focused and outgoing. You will help clients understand insurance options and build relationships.

Responsibilities include lead development, appointment scheduling, handling payments, and ensuring the front desk is welcoming and organized. Full-time position with growth potential and benefits.