Customer Service Representative - State Farm Agent Team Member

Tim Lane - State Farm Agent; Spokane Valley (WA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

401(k)

Competitive salary

Free food & snacks

Paid time off

Zusammenfassung

Tim Lane State Farm seeks a licensed Washington State Property and Casualty/Life & Health customer service representative for its Spokane Valley office. You will manage existing policies, handle policy changes, billing, and claims support while assisting the Agent/Owner and teammates.

Ideal candidates have P&C license, auto/homeowners experience, and strong computer skills (Excel/Outlook/Word). A positive, friendly attitude and detail orientation are essential.

Qualifikationen

• Must hold Washington State Property and Casualty Insurance License prior to employment.
• Experience in automotive/homeowners insurance customer service is a plus.
• Life and Health insurance customer service experience is a plus.
• Detail oriented and organized with strong writing and data entry abilities.
• Proficient with Excel, Outlook, Word and customer data systems.

Aufgaben

• Manage current customer policies and respond to policy questions.
• Process changes to current customer policies and provide billing support.
• Assist team members and Agent/Owner to deliver exceptional service.
• Provide claims support and underwriting assistance as needed.

Kenntnisse

Customer service

Multi-tasking

Written communication

Typing

Note taking

Data entry

Excel

Outlook

Word

Customer data systems

Ausbildung

Washington State Property and Casualty Insurance License

Tools

Excel

Outlook

Word

Customer data systems

Jobbeschreibung

Benefits:

• 401(k)
• Competitive salary
• Free food & snacks
• Paid time off

If you are Washington State personal lines or Life/Health insurance licensed with customer service experience, and a positive friendly attitude, we are interested in speaking with you. We are in search for a licensed Washington State Property and Casualty and Life customer service representative to join our wonderful team at our local Spokane Valley office.

ROLE DESCRIPTION:

As a State Farm Customer Service Representative, you will assist our current customers with policy management as well as support your fellow State Farm team members and the Agent/Owner.

RESPONSIBILITIES:

• Current customer policy management
• Responding to current custome"r policy questions
• Adding and making changes to current customer's policies
• Claims assistance
• Billing support
• Underwriting support
• Assisting team members and Agent/Owner
• Provide exceptional customer service

QUALIFICATIONS:

• Candidates must have valid Washington State Property and Casualty Insurance License prior to employment.
• Automotive and Homeowners insurance customer service experience with a major insurance carrier or insurance broker is a plus.
• Life and Health insurance customer service experience with a major insurance carrier or insurance broker is a plus.
• Detail oriented, organized with solid writing, typing, data entry, note taking capabilities and multi-tasking.
• Strong computer skills including Excel, Outlook, Word and customer data systems
• A very positive, friendly attitude that enjoys helping others.

ABOUT US:

Tim Lane State Farm is one of the top performing State Farm offices in the Spokane area. We are a fun, professional and successful office while providing exceptional customer service. We respect and value both our employees and our customers. We provide excellent career opportunities, competitive wages, benefits, advanced business training, growth and income potential.