Receptionist - State Farm Agent Team Member

Tim Lane - State Farm Agent; Spokane Valley (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Free food & snacks

Health insurance

Paid time off

Job summary

Tim Lane State Farm is looking for a full-time, in-office Administrative Assistant/Customer Service Representative to join and support our Spokane Valley team. No insurance background required if you have strong administrative and customer service experience and excellent communication skills.

Hours are Monday–Friday, 8:30 AM–5:00 PM. We offer a friendly, collaborative office with opportunities for growth and training within Advanced business practices.

Qualifications

• Candidates must have administration experience.
• Detail oriented and organized with excellent writing, typing, verbal, note taking capabilities and multi-tasking.
• Strong computer skills including Excel, Outlook, Word and customer data systems.
• A very positive, friendly attitude that enjoys helping others.

Responsibilities

• Answering incoming office calls
• Scheduling appointments
• Processing insurance documentation
• Billing/late pay support
• Claims support
• Responding to current customer policy questions
• Support office team members/agents

Skills

Administrative experience

Customer service

Multi-tasking

Detail oriented

Verbal & written communication

Tools

Excel

Outlook

Word

CRM / data systems

Job description

Benefits

• 401(k) matching
• Competitive salary
• Free food & snacks
• Health insurance
• Paid time off

Tim Lane State Farm is in search of a full-time, in-office front desk Administrative Assistant/Customer Service Representative to join and support our team at our Spokane Valley State Farm office. You do not need to have insurance background. If you have excellent office etiquette, administrative and/or customer service background and strong verbal/written communication skills, we are interested in talking to you. Candidate must have office administration and/or office customers service experience. Hours are Monday-Friday from 8:30AM-5PM.

About us

Tim Lane State Farm is one of the top State Farm offices in the Spokane area. We are a fun and successful office while providing exceptional customer service. We respect and value both our employees and customers. We provide an excellent career opportunity with advanced business training, growth and income potential.

Responsibilities

• Answering incoming office calls
• Scheduling appointments
• Processing insurance documentation
• Billing/late pay support
• Claims support
• Responding to current customer policy questions
• Support office team members/agents

Qualifications

• Candidates must have administration experience
• Detail oriented, organized with excellent writing, typing, verbal, note taking capabilities and multi-tasking
• Strong computer skills including Excel, Outlook, Word and customer data systems
• A very positive, friendly attitude that enjoys helping others