Front Desk & Admin Coordinator — Customer Experience

Jetro Restaurant Depot; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer 4

Paid Time Off (PTO)

Six (6) Paid Company Holidays

Tuition Reimbursement Program

Additional Voluntary Supplemental Bene

Other Benefits

Job summary

Jetro Restaurant Depot in Pittsburgh, PA is seeking a Receptionist to manage front-desk operations and serve as the first point of contact for customers, vendors, and staff. You will handle calls, coordinate messages, and maintain documentation to support store operations.

The role requires excellent communication, strong organizational skills, and the ability to multitask in a fast-paced retail/warehouse environment.

Qualifications

• Experience in reception, administrative, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong attention to detail and organizational abilities.
• Basic proficiency in Microsoft Office.

Responsibilities

• Manage reception desk operations to ensure coverage during business hours.
• Greet and assist customers, vendors, and visitors professionally.
• Answer and direct incoming calls to appropriate departments or personnel.
• Maintain accurate documentation and records per company standards.
• Ensure compliance with required documentation and posting requirements.
• Monitor and organize incoming and outgoing communications and inquiries.
• Assist with coordinating internal communication between departments.
• Maintain reception area cleanliness and presentation.
• Identify and escalate operational issues, documentation concerns, or compliance gaps.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Jetro Restaurant Depot in Pittsburgh, PA is seeking a Receptionist to manage front-desk operations and serve as the first point of contact for customers, vendors, and staff. You will handle calls, coordinate messages, and maintain documentation to support store operations.

The role requires excellent communication, strong organizational skills, and the ability to multitask in a fast-paced retail/warehouse environment.