Front Desk & Admin Coordinator — Behavioral Health

Carey Counseling Center, Inc.; Paris (TN); On-site; USD 28,000 - 40,000; Full time

Job summary

Carey Counseling Center, Inc. seeks a Clerical/Receptionist to provide administrative support at outpatient sites. Responsibilities include answering calls, scheduling, deposits, mail, and updating clinical records, under supervision of the Operations Manager and Outpatient Clinical Director.

The role requires handling fee payments, coordinating with clinicians, and following up on missed appointments while ensuring accurate documentation and adherence to policies.

Qualifications

• High school diploma or equivalent
• Experience with office machines, computers, and a multi-line telephone system
• Regular attendance and ability to work cooperatively with others

Responsibilities

• Answer telephone, screen and direct calls
• Prepare and make bank deposits daily
• Prepare daily front desk schedule for designated site
• Transport outgoing mail to the Post Office or ensure daily pickup
• Monitor forms for completion and update clerical components of clinical records
• Inform clinicians and medical staff of client arrivals and process fee payments
• Assist Operations Manager in opening/closing the building and securing cash boxes
• Follow up with clients on missed appointments by phone or letter
• Monitor and distribute incoming faxes and coordinate with Medical Records for requests
• Check insurance/TN Anytime for insurance discrepancies
• Adhere to CAREY Policies and Procedures and maintain regular attendance

Skills

Telephone etiquette

Administrative support

Teamwork

Education

High school diploma or equivalent

Tools

Office equipment

Computers

Job description

Carey Counseling Center, Inc. seeks a Clerical/Receptionist to provide administrative support at outpatient sites. Responsibilities include answering calls, scheduling, deposits, mail, and updating clinical records, under supervision of the Operations Manager and Outpatient Clinical Director.

The role requires handling fee payments, coordinating with clinicians, and following up on missed appointments while ensuring accurate documentation and adherence to policies.