Front Desk & Admin Clerk — Private Club (PTO, 401k)

Austin Country Club; Austin (TX); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Free duty meals

Provided uniforms

Job summary

Austin Country Club is seeking a full-time Front Desk Receptionist - Admin Clerk to welcome members and guests, handle calls and inquiries, and support daily operations. The role blends guest services with administrative tasks to ensure smooth front-of-house operations.

You’ll design signage, manage reservations, and assist with events while maintaining a polished, professional presence and a strong commitment to member service.

Qualifications

• 2+ years of experience in hospitality, administrative support, or guest services (private club or luxury hospitality experience preferred)
• Highly organized, self-motivated, and detail-oriented with the ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with Canva, Publisher, or other design tools is a plus
• Comfortable with reservation management systems, office equipment, and printing procedures
• Professional demeanor, polished appearance, discretion, and a passion for member service
• Proficiency with systems such as OpenTable, MembersFirst, Google Sheets, QuickPass, Ring Central, Jonas, and Adobe

Responsibilities

• Greet members and guests warmly as the first point of contact
• Manage front desk operations, calls, emails, and inquiries
• Design and print menus and signage for dining outlets and events
• Coordinate large party bookings and special requests
• Facilitate inter-department communication and maintain reservation lists
• Stock supplies, troubleshoot tech issues, and follow safety protocols

Skills

Hospitality experience

Highly organized

Written and verbal communication

Microsoft Office

Design tools (Canva/Publisher)

Reservation systems

Office equipment & printing

Professional demeanor

Industry systems (OpenTable, Jonas)

Google Sheets & Ring Central

Adobe

Tools

Canva

Publisher

Microsoft Excel

Outlook

Google Sheets

OpenTable

MembersFirst

QuickPass

Ring Central

Jonas

Adobe

Job description

Austin Country Club is seeking a full-time Front Desk Receptionist - Admin Clerk to welcome members and guests, handle calls and inquiries, and support daily operations. The role blends guest services with administrative tasks to ensure smooth front-of-house operations.

You’ll design signage, manage reservations, and assist with events while maintaining a polished, professional presence and a strong commitment to member service.