Front Desk Receptionist - Admin Clerk

Austin Country Club; Austin (TX); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Free duty meals

Provided uniforms

Job summary

Austin Country Club is seeking a full-time Front Desk Receptionist - Admin Clerk to welcome members and guests, handle calls and inquiries, and support daily operations. The role blends guest services with administrative tasks to ensure smooth front-of-house operations.

You’ll design signage, manage reservations, and assist with events while maintaining a polished, professional presence and a strong commitment to member service.

Qualifications

• 2+ years of experience in hospitality, administrative support, or guest services (private club or luxury hospitality experience preferred)
• Highly organized, self-motivated, and detail-oriented with the ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with Canva, Publisher, or other design tools is a plus
• Comfortable with reservation management systems, office equipment, and printing procedures
• Professional demeanor, polished appearance, discretion, and a passion for member service
• Proficiency with systems such as OpenTable, MembersFirst, Google Sheets, QuickPass, Ring Central, Jonas, and Adobe

Responsibilities

• Greet members and guests warmly as the first point of contact
• Manage front desk operations, calls, emails, and inquiries
• Design and print menus and signage for dining outlets and events
• Coordinate large party bookings and special requests
• Facilitate inter-department communication and maintain reservation lists
• Stock supplies, troubleshoot tech issues, and follow safety protocols

Skills

Hospitality experience

Highly organized

Written and verbal communication

Microsoft Office

Design tools (Canva/Publisher)

Reservation systems

Office equipment & printing

Professional demeanor

Industry systems (OpenTable, Jonas)

Google Sheets & Ring Central

Adobe

Tools

Canva

Publisher

Microsoft Excel

Outlook

Google Sheets

OpenTable

MembersFirst

QuickPass

Ring Central

Jonas

Adobe

Job description

Become a full-time Front Desk Receptionist - Admin Clerk with Austin Country Club and be the welcoming heart of a historic and prestigious community!

What do we offer our Front Desk Receptionist - Admin Clerk? We're glad you asked!

Pay:

• $25.00-$27.00/hour

Benefits:

• Health, dental, and vision insurance (eligible within first 30 days)
• Basic life insurance
• Short-term and long-term disability
• 5 days of PTO (after 90 days)
• 401(k) with up to 4% match (after 90 days)

Perks:

• Free "duty meals"
• Provided uniforms

Schedule:

• Tuesday through Friday, with some flexibility to work holidays, event-heavy days, and weekends as needed.

TAKE A GLIMPSE INTO YOUR DAY AS A FRONT DESK RECEPTIONIST - ADMIN CLERK

As the first point of contact, you greet members and guests warmly, often remembering names for a personalized experience. Your role combines guest services and administrative support to ensure smooth daily operations. Managing the front desk, you handle calls, emails, and inquiries while keeping a tidy workspace. You creatively design and print menus and signage for dining outlets and events, ensuring accuracy and visual appeal. Additionally, you facilitate communication between departments, update reservation lists, and coordinate large party bookings and special requests. You also stock supplies, troubleshoot tech issues, and follow safety protocols, all while maintaining a calm and capable presence.

Here's what we need from you:

• 2+ years of experience in hospitality, administrative support, or guest services (private club or luxury hospitality experience preferred)
• Highly organized, self-motivated, and detail-oriented with the ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with Canva, Publisher, or other design tools is a plus
• Comfortable with reservation management systems, office equipment, and printing procedures
• Professional demeanor, polished appearance, discretion, and a passion for member service
• Proficiency within any of the following systems is preferred: OpenTable, MembersFirst, Google Sheets, QuickPass, Ring Central, Jonas, and Adobe

AUSTIN COUNTRY CLUB: WHY CHOOSE US?

Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to Harvey Penick, one of the greatest golf instructors who ever lived. As a private, family-oriented club that is rich in tradition, we are known for the quality of our membership and unmatched customer service that exceeds expectations. We are located along the banks of the Colorado River with Austin's iconic Pennybacker Bridge as our backdrop. Spanning over 180 acres of hill country vistas and canyon views in Davenport Ranch, our property is just 10 miles west of downtown Austin.

As one of the oldest and finest clubs in the south, we know that a great experience starts with great people. We have a tradition of excellence not only with club history but also with our team members. Our work environment is fast-paced, collaborative, flexible, and mission-oriented. To show our appreciation for all that our employees do, we offer generous perks as well as competitive, comparable compensation and professional development opportunities to help them gain valuable skills for their careers.