Front Desk Receptionist - Admin Clerk

austincountryclub; Austin (TX); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Free duty meals

Provided uniforms

Job summary

Austin Country Club is seeking a full-time Front Desk Receptionist - Admin Clerk to welcome members and guests, manage inquiries, and support daily operations at the front desk.

You will coordinate reservations, assist with menus and signage, and help ensure smooth service across departments while maintaining a polished, professional presence.

Qualifications

• 2+ years of hospitality, administrative support, or guest services experience (private club or luxury hospitality preferred).
• Highly organized, self-motivated, and detail oriented with ability to manage multiple projects under tight deadlines.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook); Canva/Publisher or other design tools a plus.
• Comfortable with reservation management systems and printing procedures.
• Professional demeanor and polished appearance with a passion for member service.

Responsibilities

• Greet members and guests at the front desk, handling inquiries with warmth and efficiency.
• Manage calls, emails, and reservations to ensure smooth daily operations.
• Design and print menus and signage for dining outlets and events, ensuring accuracy and appeal.
• Coordinate large party bookings, update reservation lists, and communicate across departments.
• Stock supplies, troubleshoot basic tech issues, and maintain safety protocols.

Skills

Hospitality experience

Organized / detail-oriented

Strong written and verbalcommunication

Microsoft Office

Canva

Publisher

Printing procedures

Tools

OpenTable

MembersFirst

Google Sheets

QuickPass

Ring Central

Jonas

Adobe

Job description

Become a full-time Front Desk Receptionist - Admin Clerk with Austin Country Club and be the welcoming heart of a historic and prestigious community!

What do we offer our Front Desk Receptionist - Admin Clerk? We're glad you asked!

Pay:

• $25.00-$27.00/hour

Benefits:

• Health, dental, and vision insurance (eligible within first 30 days)
• Basic life insurance
• Short-term and long-term disability
• 5 days of PTO (after 90 days)
• 401(k) with up to 4% match (after 90 days)

Perks:

• Free "duty meals"
• Provided uniforms

Schedule:

• Tuesday through Friday, with some flexibility to work holidays, event-heavy days, and weekends as needed.

TAKE A GLIMPSE INTO YOUR DAY AS A FRONT DESK RECEPTIONIST - ADMIN CLERK

As the first point of contact, you greet members and guests warmly, often remembering names for a personalized experience. Your role combines guest services and administrative support to ensure smooth daily operations. Managing the front desk, you handle calls, emails, and inquiries while keeping a tidy workspace. You creatively design and print menus and signage for dining outlets and events, ensuring accuracy and visual appeal. Additionally, you facilitate communication between departments, update reservation lists, and coordinate large party bookings and special requests. You also stock supplies, troubleshoot tech issues, and follow safety protocols, all while maintaining a calm and capable presence.

Here's what we need from you:

• 2+ years of experience in hospitality, administrative support, or guest services (private club or luxury hospitality experience preferred)
• Highly organized, self-motivated, and detail-oriented with the ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with Canva, Publisher, or other design tools is a plus
• Comfortable with reservation management systems, office equipment, and printing procedures
• Professional demeanor, polished appearance, discretion, and a passion for member service
• Proficiency within any of the following systems is preferred: OpenTable, MembersFirst, Google Sheets, QuickPass, Ring Central, Jonas, and Adobe

AUSTIN COUNTRY CLUB: WHY CHOOSE US?

Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to Harvey Penick, one of the greatest golf instructors who ever lived. As a private, family-oriented club that is rich in tradition, we are known for the quality of our membership and unmatched customer service that exceeds expectations. We are located along the banks of the Colorado River with Austin's iconic Pennybacker Bridge as our backdrop. Spanning over 180 acres of hill country vistas and canyon views in Davenport Ranch, our property is just 10 miles west of downtown Austin.

As one of the oldest and finest clubs in the south, we know that a great experience starts with great people. We have a tradition of excellence not only with club history but also with our team members. Our work environment is fast-paced, collaborative, flexible, and mission-oriented. To show our appreciation for all that our employees do, we offer generous perks as well as competitive, comparable compensation and professional development opportunities to help them gain valuable skills for their careers.