Front Desk & Admin Assistant — Outpatient Clinic

Fresenius Medical Care AG; Medford (MA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Job summary

Fresenius Medical Care is seeking a full-time secretary/receptionist to join our outpatient facility in a clinical setting. You will be the face of the center, handling front desk duties, scheduling, registrations, and patient coordination with a focus on confidentiality and quality patient care.

The role requires a High School Diploma or GED and 6 months of related experience; 1–2 years preferred. Proficiency with Word/Excel/PowerPoint and strong communication are essential.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant office/clerical experience; 1–2 years preferred.
• Proficient with Microsoft Office (Word/Excel/PowerPoint) and basic database experience.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and visitors professionally and maintain a welcoming reception area.
• Maintain patient confidentiality and professional environment at all times.
• Assist with scheduling, registrations, and admissions processes.
• Prepare and file records, process mail, and handle basic clerical tasks.
• Support billing, accounts payable/receivable as needed and assist with reports.

Skills

Professional attitude

Communication

Organizational skills

Multitasking

Time-management

Customer service

Phone etiquette

Office procedures

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Fresenius Medical Care is seeking a full-time secretary/receptionist to join our outpatient facility in a clinical setting. You will be the face of the center, handling front desk duties, scheduling, registrations, and patient coordination with a focus on confidentiality and quality patient care.

The role requires a High School Diploma or GED and 6 months of related experience; 1–2 years preferred. Proficiency with Word/Excel/PowerPoint and strong communication are essential.