Front Desk Admin

AppleOne Employment Services; Aliso Viejo (CA); On-site; USD 50,000 - 52,000; Full time

Job summary

AppleOne Employment Services in Aliso Viejo, CA is seeking a dependable Front Desk Admin for a temp-to-hire opportunity. This hands-on role supports loan and investment processing, greets visitors, answers calls, and keeps daily operations organized in a professional office.

You will prepare borrower loan packages, coordinate reports and notices, and coordinate priority shifts across front-office and administrative tasks.

Qualifications

• Manage front desk operations including calls, visitors, and client-facing communication.
• Accurate data entry, filing, document organization, and general administrative support.
• Assist with borrower loan packages, investment closing packages, reports, notices, and follow-up items.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Greet visitors and manage front desk activity, supporting day-to-day operations.
• Prepare and send borrower loan packages and investment closing packages.
• Coordinate changing priorities across front-office, administrative, loan, and investment support tasks.

Skills

Front desk

Data entry

Customer service

Attention to detail

Punctuality

Teamwork

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Job Summary

A growing real estate and property management related organization in Aliso Viejo, CA is seeking a dependable Front Desk Admin for a temp-to-hire opportunity. This is a hands-on, front-office administrative support role for someone who takes pride in creating a professional first impression, keeping daily operations organized, and supporting loan and investment processing activities. The Front Desk Admin will be an important point of contact for callers, visitors, internal team members, borrowers, and business partners. This position is ideal for a reliable, detail-oriented administrative professional who enjoys variety, takes ownership of their work, and thrives in a professional office environment with supportive leadership, positive teamwork, and opportunities to build long-term stability.

Key Responsibilities

• Answer incoming phone calls promptly and professionally while delivering a positive client and visitor experience.
• Greet visitors, manage front desk activity, and support day-to-day office operations.
• Perform accurate data entry, filing, document organization, and general administrative support.
• Prepare and send borrower loan packages and investment closing packages.
• Order insurance, credit, integrity, and title reports as needed.
• Conduct senior lien checks, follow up on insurance items, and send collection and distribution notices.

Compensation and Benefits

• Pay range: $50,000 to $52,000 per year.
• Job type: Temp-to-hire.
• Location: Aliso Viejo, CA.

Required Qualifications and Skills

• Manage front desk operations, including calls, visitors, and client-facing communication.
• Support administrative workflows through accurate data entry, filing, and document organization.
• Assist with borrower loan packages, investment closing packages, reports, notices, and follow-up items.
• Coordinate changing priorities across front-office, administrative, loan, and investment support tasks.
• 1 to 2 years of administrative, clerical, front desk, or office support experience preferred.
• Reliable and punctual, with consistent and dependable attendance.
• Strong attention to detail and excellent organizational skills.
• Computer literate with proficiency in Microsoft Word and Excel.
• Effective verbal and written communication skills.
• Positive attitude, strong work ethic, trustworthy approach, and self-motivated work style.
• Ability to work effectively both independently and in a team-based environment.
• Flexible and adaptable when priorities shift across departments.
• High school diploma or equivalent required.

Preferred Qualifications

• Experience in the mortgage industry.
• Hard money or private lending experience strongly preferred.
• 1 or more years of customer service experience.
• Bilingual skills are a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.