Front Desk Accounting Assistant I/II - Utility Billing

ISHE; Healdsburg (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

The City of Healdsburg is hiring an Accounting Assistant I/II to support the Utility Billing division at City Hall, handling payments, assisting customers, and performing data entry.

The role requires attention to cash handling, office procedures, and strong customer service; bilingual English/Spanish is desirable.

Placement at I or II level depends on education, experience, and certifications, with a 9/80 schedule and hours 7:45 AM to 5:45 PM.

Qualifications

• Experience with Office 365, standard office equipment and phone systems.
• Cash handling and customer service experience.
• Bilingual English/Spanish is highly desirable.

Responsibilities

• Process payments for City services and issue receipts.
• Provide customer service in person at counter, via email, mail and on the phone.
• Perform data entry and account research as needed.
• Balance cash receipts and generate/reconcile reports.
• Assist with accounts payable and related clerical tasks.

Skills

Office 365

Cash handling

Customer service

Bilingual EN/SP (desirable)

Education

HS diploma or equivalent

Job description

The City of Healdsburg is hiring an Accounting Assistant I/II to support the Utility Billing division at City Hall, handling payments, assisting customers, and performing data entry.

The role requires attention to cash handling, office procedures, and strong customer service; bilingual English/Spanish is desirable.

Placement at I or II level depends on education, experience, and certifications, with a 9/80 schedule and hours 7:45 AM to 5:45 PM.