Finance Clerk I/II — Customer Payments & Billing

City of Healdsburg; Healdsburg (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

The City of Healdsburg is inviting applications for an Accounting Assistant I/II in the Finance Department. This front-counter role at City Hall supports the Utility Billing division, handling payments, inquiries, filing, data entry, and account research. Level placement depends on education, experience, and certifications.

Bilingual English/Spanish are highly desirable. Ideal candidates will be proficient with Office 365, cash handling, and customer service.

Qualifications

• Experience with Office 365 suite and standard office equipment.
• Cash handling and customer service experience.
• Bilingual English/Spanish is a plus.

Responsibilities

• Process payments for City services and issue receipts.
• Assist customers in person, by phone, and by email.
• Perform filing, data entry and account research as needed.
• Provide general clerical support to supervisor and team.

Skills

Office 365

Cash handling

Customer service

Phone and email support

Education

High school diploma

Tools

Office software

Standard office equipment

Job description

The City of Healdsburg is inviting applications for an Accounting Assistant I/II in the Finance Department. This front-counter role at City Hall supports the Utility Billing division, handling payments, inquiries, filing, data entry, and account research. Level placement depends on education, experience, and certifications.

Bilingual English/Spanish are highly desirable. Ideal candidates will be proficient with Office 365, cash handling, and customer service.