Accounting Assistant I/II

The Georgia Society of CPAs; Healdsburg (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The City of Healdsburg is hiring an Accounting Assistant I/II in the Finance Department to support the Utility Billing division. This front-counter role handles payments, assists customers by phone, email and in person, and performs data entry and filing.

Placement at I or II level depends on education, experience, and certifications. Ideal candidates have experience with Office 365, cash handling, and strong customer service; bilingual English/Spanish is highly desirable.

Qualifications

• Experience with Office 365 suite.
• Experience with standard office equipment and phone systems.
• Experience with cash handling and customer service.

Responsibilities

• Process payments for City services and issue receipts.
• Provide customer service in person at counter, via email, mail and on the phone.
• Perform data entry and filing; conduct account research as needed.
• Balance cash receipts at the end of the day and prepare payments.
• Assist with accounts payable and processing invoices.
• Maintain accurate records and support supervisor as needed.

Skills

Cash handling

Customer service

Bilingual English/Spanish

Tools

Office 365 Suite

Phone systems

Job description

SUPERVISION RECEIVED AND EXERCISED

Accounting Assistant I

The City of Healdsburg is currently recruiting for an Accounting Assistant I/II in the Finance Department! This front-counter position at City Hall supports the Utility Billing division and plays a key role in providing responsive customer service to the community. Primary responsibilities include processing payments, assisting customers by phone, email, and in person, filing, data entry, and conducting account research as needed. Placement of the individual at a particular level will be based on a combination of factors including education, experience, and certifications. Ideal candidates will have experience with the Office 365 suite, standard office equipment and phone systems, cash handling, and customer service. Bilingual skills in English and Spanish are highly desirable.

The Accounting Assistant I/II position utilizes a 9/80 schedule with alternating Fridays off. The hours for this position are 7:45 AM to 5:45 PM, with a 1 hour lunch.

DEFINITION

To perform a variety of financial and accounting support duties for assigned accounting functions; to process payments for City services; to perform general office duties; and to provide clerical support to an assigned supervisor.

DISTINGUISHING CHARACTERISTICS

Accounting Assistant I - This is the entry level class in the clerical Accounting Assistant series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Accountant Assistant I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

Accounting Assistant II - This is the journey level class in the clerical Accounting Assistant series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Accounting Assistant in that the latter performs the more difficult accounting and specialized financial duties and provides technical and functional supervision over assigned staff.

SUPERVISION RECEIVED AND EXERCISED

Accounting Assistant I

Receives general supervision from assigned supervisor; and may receive technical and functional supervision from more experienced staff.

Accounting Assistant II

Receives general supervision from assigned supervisor; and may receive technical and functional supervision from more experienced staff

EXAMPLES OF DUTIES

Duties may include but are not limited to, the following:

• Perform a variety of financial and accounting support duties for assigned functions.
• Provide customer service in person at counter as assigned, via email, mail and on the phone; receive utility and other payments, issue receipts, balances cash receipts at the end of the day; make computer entries and enter data including utility payments, meter readings, charges; process collection notices including reminder notices, delinquency notices, and turn-off notices; process business licenses and related requests, as assigned.
• Post cash and credits to a variety of financial records; balance payment records; generate and reconcile various reports; maintain subsidiary ledgers, auditing and reconciling reports and information posting data as required.
• Review invoices and related documents; reconcile differences; verify authorizations; distribute invoices to other departments for coding and approval; prepare accounts payable for payment; research and assemble information from a variety of sources for completion of forms or the preparation of reports.
• Process checks for payment; create POs and contracts that have been approved; process and mail out 1099’s.
• Perform general office support duties including filing, typing and other clerical duties as assigned.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Foster an environment that embraces diversity, integrity, trust, and respect.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Perform related duties as assigned.