Front Desk (104766)

U.S. Dermatology Partners; Rockville (MD); On-site; USD 28,000 - 29,000; Full time

Job summary

U.S. Dermatology Partners in Rockville, MD is hiring a Front Desk Clerk to manage phones, patient check-in, data entry, and basic clerical tasks. The role stresses accurate record keeping, friendly customer service, and HIPAA compliance.

Retail or clinic front desk experience is preferred. You will answer calls, guide patients, operate office equipment, and support daily practice functions under supervision.

Qualifications

• One (1)+ year of retail or clinical front desk experience, preferred.
• Detail oriented and professional attitude; reliable in a fast-paced front desk.
• Excellent written and verbal communication in English; strong grammar and spelling.
• Ability to handle multiple tasks, manage patient flow, and support leadership.
• Familiarity with HIPAA guidelines and basic knowledge of health care regulations.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries and refers to appropriate staff.
• Operates office machines and computers to ensure patients are processed correctly and efficiently.
• Composes, types and edits correspondence, reports and memoranda.
• Assists patients with use of clinic facilities or services.
• Maintains office procedures and supports administrative tasks.
• Performs other duties as needed to support organization.

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

Communication skills

Mathematical/analytical ability

Verbal and written instructions

Management and organizational skills

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Front Desk (104766)# Front Desk (104766)Rockville-Shady Grove - Rockville, MD 20850Start Date 10/29/2026## OverviewSalary Range$20.00 - $21.00 HourlyPosition TypeFull TimeCategoryHealth Care## Description**SECTION 1: Job Summary (Summary of the basic functions of the position)**The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.**SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)*** Maintains office procedures and assists with administrative tasks.* Answers central telephone system and directs calls accordingly.* Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.* Operates office machines and computers as required to ensure patients are processed correctly and effectively.* Duplicates and distributes materials as necessary.* Composes, types and edits correspondence, reports, memoranda and other material.* Assists patients with the use of the practice / clinic facilities or services.* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**SECTION 3: Experience Requirements*** One (1)+ year of retail or clinical front desk experience, preferred**SECTION 4: Knowledge, Skills and Abilities Requirements*** Detail oriented, professional attitude, reliable* Management and organizational skills to support the leadership of this function* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations* Interpersonal skills to support customer service, functional, and team mate support needs + Able to communicate effectively in English, both verbally and in writing* Mathematical and/or analytical ability for basic to intermediate problem solving* Basic to intermediate computer operation + Proficiency with Microsoft Excel, Word, and Outlook* Specialty knowledge of systems relating to job function* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines**SECTION 5: Supervisory Responsibilities:*** This position has no supervisory responsibilities.