Front Desk (104449)

U.S. Dermatology Partners; Chesterfield (MO); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Paycom - ATS in Chesterfield, MO is seeking a Front Desk Clerk to handle routine clerical tasks, answer phones, greet patients and visitors, and support daily clinic operations with accuracy and courtesy.

The position requires 1+ year of front desk or retail experience, strong organizational and communication skills, proficiency with Microsoft Excel, Word and Outlook, and basic HIPAA knowledge. Fluency in English and attention to detail are essential.

Qualifications

• 1+ year of front desk or retail experience preferred.
• Detail-oriented with a professional attitude.
• Strong organizational and communication skills.
• Ability to follow written and verbal instructions with good grammar.

Responsibilities

• Answers central telephone system and directs calls.
• Greets public and assists patients and visitors.
• Operates office machines and computers as required.
• Prepares, types and edits correspondence and reports.
• Assists patients with facility usage and services.
• Maintains safety policies and supports high-quality customer service.

Skills

Front desk experience

Customer service

Attention to detail

English proficiency

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

# Front Desk (104449)Chesterfield-South - Chesterfield, MO 63017Start Date 10/08/2026## OverviewPosition TypeFull TimeCategoryHealth Care## Description**SECTION 1: Job Summary (Summary of the basic functions of the position)**The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.**SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)*** Maintains office procedures and assists with administrative tasks.* Answers central telephone system and directs calls accordingly.* Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.* Operates office machines and computers as required to ensure patients are processed correctly and effectively.* Duplicates and distributes materials as necessary.* Composes, types and edits correspondence, reports, memoranda and other material.* Assists patients with the use of the practice / clinic facilities or services.* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**SECTION 3: Experience Requirements*** One (1)+ year of retail or clinical front desk experience, preferred**SECTION 4: Knowledge, Skills and Abilities Requirements*** Detail oriented, professional attitude, reliable* Management and organizational skills to support the leadership of this function* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations* Interpersonal skills to support customer service, functional, and team mate support needs + Able to communicate effectively in English, both verbally and in writing* Mathematical and/or analytical ability for basic to intermediate problem solving* Basic to intermediate computer operation + Proficiency with Microsoft Excel, Word, and Outlook* Specialty knowledge of systems relating to job function* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines**SECTION 5: Supervisory Responsibilities:*** This position has no supervisory responsibilities.