Front Desk

U.S. Dermatology Partners; Tucson (AZ); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

U.S. Dermatology Partners in Tucson, AZ is seeking a friendly front desk clerk to support daily clinic operations.

You will answer calls, greet patients, handle basic data entry, and route inquiries to the appropriate staff while maintaining patient privacy and high service standards. The role requires at least one year of front desk experience in retail or clinical settings, strong organizational and communication skills, and proficiency with Microsoft Office.

Qualificações

• Detail oriented with professional attitude and reliable work ethic.
• Strong organizational skills to support leadership.
• Clear verbal and written English communication.
• Basic to intermediate computer skills and Microsoft Office.
• Familiarity with HIPAA regulations.

Responsabilidades

• Answer central telephone system and direct calls accordingly.
• Receive the public and assist patients and staff.
• Operate office machines and computers to process patients.
• Prepare and edit correspondence, reports, and memos.
• Assist patients with clinic facilities or services.
• Follow safety policies and support customer service culture.
• Perform other duties as needed.

Conhecimentos

Detail oriented

Professional attitude

Reliable

Communication

Interpersonal skills

English language

Computer literacy

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Regulatory awareness

Descrição da oferta de emprego

SECTION 1: Job Summary (Summary of the basic functions of the position)The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)Maintains office procedures and assists with administrative tasks.Answers central telephone system and directs calls accordingly.Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.Operates office machines and computers as required to ensure patients are processed correctly and effectively.Duplicates and distributes materials as necessary.Composes, types and edits correspondence, reports, memoranda and other material.Assists patients with the use of the practice / clinic facilities or services.Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.SECTION 3: Experience RequirementsOne (1)+ year of retail or clinical front desk experience, preferredSECTION 4: Knowledge, Skills and Abilities RequirementsDetail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 5: Supervisory Responsibilities:This position has no supervisory responsibilities.