Front Desk

Oliver Street Dermatology Management Llc; Waco (TX); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Paycom - ATS seeks a front desk clerk to handle routine clerical and administrative tasks in a clinical setting. You will greet patients, answer phones, direct inquiries, and support data processing and record-keeping with accuracy and courtesy.

The role requires at least 1 year of front desk experience in retail or healthcare, strong communication in English, and familiarity with HIPAA guidelines. A reliable team player comfortable with Excel, Word, and Outlook is essential.

Competenze

• Detail oriented and professional
• Strong written and verbal English communication skills
• Ability to follow verbal and written instructions with good grammar and spelling
• Interpersonal skills to support customer service and teamwork
• Proficiency with Microsoft Office (Excel, Word, Outlook) and basic computer operations
• Knowledge of HIPAA guidelines and state/federal regulations related to practice operations

Mansioni

• Answers central telephone system and directs calls
• Receives the public in person and by telephone; assists patients and others
• Performs data processing and record-keeping tasks
• Composes and edits correspondence, reports, and memoranda
• Operates office machines and computers to process patients accurately
• Assists patients with facility or service usage and adheres to safety policies

Conoscenze

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Analytical ability

Computer literacy

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Instruction following

Strumenti

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descrizione del lavoro

SECTION 1: Job Summary (Summary of the basic functions of the position)The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)Maintains office procedures and assists with administrative tasks.Answers central telephone system and directs calls accordingly.Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.Operates office machines and computers as required to ensure patients are processed correctly and effectively.Duplicates and distributes materials as necessary.Composes, types and edits correspondence, reports, memoranda and other material.Assists patients with the use of the practice / clinic facilities or services.Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.SECTION 3: Experience RequirementsOne (1)+ year of retail or clinical front desk experience, preferredSECTION 4: Knowledge, Skills and Abilities RequirementsDetail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 5: Supervisory Responsibilities:This position has no supervisory responsibilities.