Front Desk

NJ PEDIATRIC NEUROSCIENCE INSTITUTE; Morristown (NJ); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Paid time off

Descripción de la vacante

NJ Pediatric Neuroscience Institute in Hackensack, NJ is seeking a friendly Front Desk professional to welcome patients and families and coordinate initial contact with the clinic.

You will greet visitors, manage appointments, answer calls, verify information, and support billing and patient records while maintaining confidentiality in a fast-paced medical setting.

Join a compassionate team dedicated to excellent patient care and a smooth patient experience from check-in to check-out.

Formación

• High school diploma or equivalent is required; additional education is a plus.
• Previous experience in front desk or customer service roles is preferred.
• Strong communication and interpersonal skills.
• Proficient with scheduling software and office equipment.
• Able to multitask and stay organized in a fast-paced environment.
• Compassionate demeanor with focus on patient care.
• Team player who is adaptable and eager to learn.
• Knowledge of medical terminology is a plus.

Responsabilidades

• Greet patients and visitors with warmth and professionalism.
• Manage appointment scheduling and patient check-ins efficiently.
• Answer phone calls and respond to inquiries in a timely manner.
• Maintain accurate patient records and ensure confidentiality.
• Assist with billing and insurance verification processes.
• Collaborate with medical staff to ensure smooth patient flow.
• Handle administrative tasks such as filing and data entry.
• Provide support to patients and families, ensuring a positive experience.

Conocimientos

Customer service

Communication

Multitasking

Compassionate demeanor

Educación

High school diploma or equivalent

Herramientas

Scheduling software

Descripción del empleo

Benefits

• Employee discounts
• Paid time off

About the Role

Join NJ Pediatric Neuroscience Institute as a Front Desk professional in Hackensack, NJ. Be the welcoming face of our organization, providing exceptional service to our patients and their families.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Manage appointment scheduling and patient check-ins efficiently.
• Answer phone calls and respond to inquiries in a timely manner.
• Maintain accurate patient records and ensure confidentiality.
• Assist with billing and insurance verification processes.
• Collaborate with medical staff to ensure smooth patient flow.
• Handle administrative tasks such as filing and data entry.
• Provide support to patients and families, ensuring a positive experience.

Requirements

• High school diploma or equivalent; additional education is a plus.
• Previous experience in a front desk or customer service role preferred.
• Strong communication and interpersonal skills.
• Proficient in using office equipment and scheduling software.
• Ability to multitask and stay organized in a fast-paced environment.
• Compassionate demeanor with a focus on patient care.
• Team player who is adaptable and willing to learn.
• Knowledge of medical terminology is a plus.

About Us

NJ Pediatric Neuroscience Institute has been dedicated to providing specialized care for children with neurological conditions. Our commitment to excellence and patient-centered approach has made us a trusted name in the community, where both our patients and employees thrive.