Front Desk

Healthcare-Express; Longview (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Accident and Critical IllnessInsurance

Benefit Time Off (BTO)

Bereavement Leave

Job summary

HealthCARE Express in Longview, TX is seeking a friendly Front Desk Receptionist to greet patients, handle check-in, and support daily clinic operations. The role emphasizes excellent customer service, professionalism, and a welcoming first impression as part of our urgent care team.

No medical degree is required; prior medical office experience is a plus, but related customer service skills in hospitality or retail are also welcome.

Qualifications

• Dependable, organized, and able to communicate professionally.
• Comfortable using computers.
• Attention to detail and confidentiality.
• Multitask and stay organized in a fast-paced setting.
• Previous medical office experience is a plus, but not required.

Responsibilities

• Welcoming and checking in patients.
• Answering phone calls and verifying patient information and insurance.
• Collecting payments and maintaining accurate patient records.
• Collaborating with providers and clinical staff to assist patients.
• Maintain clinic operations in a fast-paced environment.

Skills

People skills

Customer service

Organization

Multitasking

Computer use

Attention to detail

Confidentiality

Job description

Front Desk Receptionist | Urgent Care | Longview, TX

Pay: Starting at $15.00 per hour, depending on experience
Location: Longview, TX
Employment Type: Full-Time | 30+ hours per week

Schedule:

• Monday–Friday: 8:00 AM–8:00 PM (12-hour shifts)

• Rotating Saturdays: 8:00 AM–4:00 PM

• Closed Sundays and major holidays

Do You Make a Great First Impression?

Are you a people person who never meets a stranger? Do you enjoy staying busy, helping others, and making someone's day a little better?

HealthCARE Express in Longview, TX is looking for a friendly, dependable, and energetic individual to join our front desk team as a Director of First Impressions (D.O.F.I.)!

You don't have to be a medical professional to make a difference in someone's healthcare experience. Sometimes, it starts with a friendly smile, a helpful attitude, and someone who genuinely cares.

As a D.O.F.I., you'll be the first person our patients meet and play an important role in making sure every visit starts on the right note.

What You'll Do

You'll help keep our clinic running smoothly while providing excellent customer service. Your daily responsibilities will include welcoming and checking in patients, answering phone calls, verifying patient information and insurance, collecting payments, and maintaining accurate patient records.

You'll work closely with our providers and clinical staff to make sure patients receive the attention and assistance they need throughout their visit.

Our clinics are fast-paced, and no two days are exactly alike! We're looking for someone who can multitask, stay organized, and jump in wherever needed. At HealthCARE Express, we believe "Everything is My Job," and teamwork is a big part of what makes our clinics successful.

What We're Looking For

We're looking for someone who genuinely enjoys working with people, takes pride in providing great customer service, and can keep a positive attitude even on busy days.

The ideal candidate is dependable, organized, comfortable using computers, and able to communicate professionally with patients and teammates. Attention to detail, confidentiality, and the ability to multitask are important in this role.

Previous medical office experience is a plus, but not required! If you have a background in customer service, hospitality, retail, or another people-focused position, we'd love to hear from you.

Why Join HealthCARE Express?

At HealthCARE Express, we believe a great workplace starts with great people. We work hard, support one another, and know there's always room to have a little fun along the way!

From monthly themed dress-up days to opportunities for personal and professional growth, we strive to create a workplace where employees feel valued and encouraged to succeed.

Benefits Include:

• Health, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Accident and Critical Illness Insurance
• Benefit Time Off (BTO)
• Bereavement Leave

Training & Onboarding

New hires may be required to attend a 4–5 day training session in Texarkana, TX, as part of the onboarding process.

Ready to Join Our Team?

Whether you have experience in a medical office or simply love working with people, we'd love to meet you!